DaxTech --> Jiji.ng!

Mobile Phones on Jiji.ng

           

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Frequently Asked Questions

How can I cancel my order?

To cancel your order, please send us your request at [email protected]. We will help you cancel it and notify you when done.

I received the wrong item, what should I do?

If the item you received is not what you originally ordered, we are happy to exchange the items for you. Please notify us immediately at [email protected]. We will contact you right away.

Why have I not received my product yet?

Due to unforeseen circumstances, it is possible that your order might get delayed. We will send you an e-mail informing you about the delay along with the new expected delivery date

Which courier company do you use for delivery?

We have tied up with a number of reputed courier partners. The courier service provider for your order is selected based on your location.

Do I need to pay the courier company to send my product back? Will I get the money back?

If we arrange the pick up of your product, you don't need to pay anything.

In case we are unable to arrange a reverse pickup for you, we’ll inform you and request you to return the product via any other courier.